FAQ
Q1
Are you a factory or trading company?
We have our own factory for producing PET SUPPLIES.
Q2
Is ODM/OEM customization available?
Yes, ODM/OEM customization is available to meet your specific requirements.
Q3
Can I Get some Samples?
Yes, sample orders are available and will be delivered within 10 days. The cost of the samples will be refunded when placing a bulk order.
Q4
How about the shipping cost?
If your goods are not large, we can send them to you via express delivery, such as FedEx or DHL. We have a long-standing cooperation with them, so we can offer you a good price. If your goods are large, we will arrange shipping by sea. Please provide us with the quantity you need so that we can quote the shipping cost for you. If you have your own shipping forwarder, that's perfect!
Q5
How do I customize my own product?
We provide OEM/ODM services. If you need to customize your product, please contact us with your ideas. If you want to add your own logo, please prepare the logo file in PDF, AI, or PNG format, and we will show you how it will look on the product.
Q6
Can I visit your company and do you have a showroom?
Yes, you are warmly welcome to visit us at any time. We have spacious showrooms and offices, which are conveniently located near the airport and train station.
Pitbull Toy
