We serve global clients, with our main distribution sharing 20% in South America, 20% in Eastern Europe, 20% in Western Europe, 13% in North America, 12% in Africa, 10% in Northern Europe, and 5% in Southern Europe.
How do you guarantee product quality?
We provide a free pre-production sample before starting mass production. Additionally, we conduct a strict final inspection before shipment utilizing our dedicated quality inspection workflow.
What products can we order and is customization available?
You can buy dog collars, dog leashes, dog harnesses, dog leads, and other OEM pet products. We accept customized logo and design options based on a low MOQ of just 10 pieces.
What is the standard lead time for orders?
The base lead time is generally between 7 to 15 days, though final timelines may vary depending on the actual order quantity.
What payment methods do you accept?
We support several flexible payment options, including PayPal, T/T Bank Transfer, and Western Union.
What type of after-sales service do you provide?
We track every order closely until delivery and follow up for customer feedback. You are welcome to contact us anytime if there are queries regarding your products to receive direct support.