Frequently Asked Questions
Who are we?
We are a factory based in Guangdong, China, starting from 2017. We sell to South America (20.00%), Eastern Europe (20.00%), Western Europe (20.00%), North America (13.00%), Africa (12.00%), Northern Europe (10.00%), and Southern Europe (5.00%). There are total about 50 people in our office (not including warehouse).
How do we control the quality?
We always provide a free pre-production sample before mass production, followed by a final inspection before shipment with our independent working line dedicated to quality inspection.
What can you buy from us?
You can purchase dog collars, dog leashes, dog harnesses, dog leads, and other OEM pet products. We accept customized logo & design modifications based on a low MOQ of 10pcs.
What about the lead time?
Basically, it takes 7-15 days. Different order quantities will affect the specific leading time.
What payment methods do you accept?
We accept Paypal, T/T Bank transfer, and Western Union.
What about the after-sales service?
We follow up on the order until clients receive their goods and share feedback. You are welcome to contact us anytime if you have any questions about our products to get the best solutions.