Q1
Are you a factory?
Yes, we are a factory established in 1996. Our factory has BSCI, ISO9001 certificates. We produce pet beds, cat trees, pet clothing, pet collars, leashes, harnesses, pet toys, and pet electronic products.
Q2
Why should we choose you?
We offer outstanding advantages in the pet industry:
- Over 29 years specialized in pet products filed (since 1996).
- 3 Main factories for pet beds, cat furniture, and electronic products.
- 100+ Suppliers for all ranges.
- 90+ R&D Team members ensuring continuous innovation.
- 1700+ Employees and a 100+ sales team.
- 90+ New products launched every month & 2 new catalogues each year.
- 3000 Square meters exhibition hall showcasing 30000+ items.
- 300000 Square meters of production area.
Q3
How about the shipping cost?
If your goods are not large, we can send goods to you via express, such as FEDEX or DHL. We have worked with them for a long time, so we get favorable rates. If your goods are large, we will send them via sea. We will quote the shipping cost to you, so you can choose whether to use our forwarder or yours.
Q4
How about the price? Can you make it cheaper?
The price depends on the item you demand (shape, size, quantity). We provide the best quotation after receiving a full description of the item you want. Please feel free to contact customer service.
Q5
How about the sample time?
Sample time is approximately 3 to 10 days after the order and samples are confirmed.
Q6
What is your payment term?
Our payment term is T/T (30% deposit, and the balance is due after the order is finished). We also accept PayPal, Western Union, and Trade Assurance Orders.