❓ Frequently Asked Questions (FAQ)
Q: What materials are used to make these eco-friendly pet toys?
These pet toys are crafted from GRS Certificated 100% recycled polyester (RPET) fabric, and the inner stuffing is completely made from recycled plastic bottles, providing an eco-friendly and non-toxic solution.
Q: Can I customize the sizes and colors of the toys?
Yes, color options and sizes (with a default of L48CM) can be fully customized according to your specific branding and production requirements.
Q: What is the Minimum Order Quantity (MOQ) and production lead time?
The minimum order quantity (MOQ) is 3,000 pieces. The delivery time ranges from 7 to 60 days, with standard packaging taking about 45 days after the receipt of your deposit and pre-production sample approval.
Q: What are the sample policy and associated charges?
Samples can be prepared within 1-7 days. The sample fee ranges between 10 USD and 150 USD, and this fee is fully refundable upon ordering.
Q: Do these products come with safety and quality certifications?
Yes, our recycled pet toys are fully certificated, meeting CE, EN-71, and ASTM compliance and safety standards.
Q: What are the payment and shipping terms?
We support flexible payment options including T/T, L/C, and Paypal. The standard port of loading is Shanghai.