Frequently Asked Questions
Can you customize the packaging for the pet products?
Yes. We can customize the brand and design of blister cards, inner boxes, and master cartons. The packing details can also be made as per your specific requirements.
Is logo printing available on the toothbrush and packaging?
Yes, we can print your custom logo on the toothbrush handle, blister cards, inner boxes, and master cartons.
What is the Minimum Order Quantity (MOQ)?
For blister card packaging, the MOQ is 28,800 PCS per item. For bulk packaging, the MOQ is 50,000 PCS per item.
Can I get samples before placing an order?
Samples are provided free of charge. However, customers are required to cover the freight and courier costs.
What are the payment terms and delivery time?
Our standard payment term is T/T (30% deposit in advance, with the balance paid against the copy of B/L). For small orders under USD 5,000, 100% advance payment is required to save bank transfer fees. The delivery lead time for a 40' HQ container MOQ is approximately 25-30 days.
What services and quality support do you offer?
We provide quick responses within 24 hours, update sample and production statuses promptly, ensure fast and safe delivery, and offer reliable post-sales support process coordination.