Q1
Who are we?
We are a professional factory, supplying products globally to South America (20.00%), Eastern Europe (20.00%), Western Europe (20.00%), North America (13.00%), Africa (12.00%), Northern Europe (10.00%), and Southern Europe (5.00%). We support a dedicated operations and quality team to manage production and client needs.
Q2
How do we control the quality?
We guarantee quality by providing a free pre-production sample before mass production, followed by a final inspection before shipment with our dedicated quality control line.
Q3
What can you buy from us?
You can purchase dog collars, dog leashes, dog harnesses, dog leads, and other customized OEM pet products. We accept customization (logo & design) with a low MOQ of 10pcs.
Q4
What is the lead time?
Generally, it takes 7-15 days. The exact timeline depends on the ordered quantity.
Q5
What payment methods do you accept?
We accept PayPal, T/T Bank transfer, and Western Union.
Q6
What about after-sales service?
We closely follow orders until delivery and actively request client feedback. You can reach out at any time if you have questions or require solutions regarding our products.