FAQ
Q
What is the advantage of you comparing with other suppliers?
We have long term designing and manufacturing experience for pet products, cooperating with many famous brands, boutique store, Amazon, Etsy, Shopify, etc., with high quality and on time delivery.
Q
Are you a manufacturer or trading company?
We are a manufacturer with more than 15 years of production experience. Specializing in the production of pet products. We also produce clothing, bags and some accessories.
Q
Will you be able to produce from my design?
Yes, we have a professional design & technic team with rich experiment in development. We have done many orders for our customers with their specific requirements.
Q
Do you offer free samples?
Yes! When you place a bulk order, we will return the sample fee. So they are free samples.
Q
What time of delivery?
Delivery times vary for different orders. We usually deliver the goods within 5-7 days. Production time is usually within a week. For air shipment, it takes about 7-10 working days. For sea shipment, it takes about 35 working days.
Q
How about the shipping cost?
Shipping cost depends on your order quantity and package size, as well as the shipping way you choose (such as Express--DHL, Fedex, UPS etc.; by air; by sea). Please let us know what quantity you need, then we will check the total shipping cost for you.